We endeavour to process all UK orders within 3-5 working days of an order being placed, standard UK shipping is £7.50.
Delivery time for Click & Collect orders is 2-3 working days and FREE to collect from any of our UK store.
FREE international delivery for orders over £350.
Should you wish to return a full price item for any reason, all goods are to be returned unused in their original packaging with all labels and garment tags still attached to:
Gieves Ltd, Unit K1, Abbey Farm Commercial Park, Southwell Road, Horsham St Faith, Norwich, NR10 3JU.
It is the responsibility of the customer to pay for all carriage and costs incurred when returning goods.
click & collect
We offer a Click-and-Collect service at the Gieves & Hawkes Stores listed below:
1 Savile Row, London, W1S 3JR
20 Old Bond Street, Bath, BA1 1BP
1-3 St Michael’s Row, Chester, CH1 1EL
Unit 32-33, The Metquarter, 34 Whitechapel, Liverpool, L1 6DA
Unit 46 The Mailbox Wharfside Street, Birmingham, B1 1RE
1-2 The Square, Winchester, SO23 9ES
Delivery time to store for Click-and-Collect orders is 1-3 Working Days. You will be notified by email as soon as your parcel has arrived in store and once delivered, we will hold the package for you for a period of two weeks. After this period you will be notified by email and the order will be refunded automatically. If you do wish to collect your order, please contact the store you are collection from immediately.