Brand Summary

With three Royal Warrants to our name and 250 years of trading, Gieves and Hawkes, maintains its position at the heart of English tailoring. Both Thomas Hawkes and James Gieve were quintessential English gentleman who understood the needs of international travellers and explorers.  They dressed with style, dignity, confidence and charm. They were curators of the finest things in life, set high standards of artisan craftsmanship and quality. They were maverick and risk takers. Men who enjoyed life. Men who looked further than the shores of England. These values remain true to the heritage and quality of the brand’s ethos. Gieves & Hawkes has counted every British Monarch since George III among an esteemed list of patrons. and is honoured to serve several other Royal households around the world along with statesmen, business leaders, sports legends and global stars of stage and screen.

Overview of Role

To represent Gieves and Hawkes with integrity and professionalism, continuously seeking ways to surprise and delight the Client. The Sales Associate is a vital role, supporting the ongoing success of the brand.

This individual will be adept at providing exceptional customer care, clear and considerate communication, a deep understanding of men’s tailoring, and will possess a natural flair to sell. 

We seek someone who has previously worked in luxury retail within men’s tailoring and has the confidence and demeanour to look after our Clients knowledgeably and professionally, often under pressure to deliver within short timeframes and/or high expectations. 

Key Responsibilities

Communication

Customer Services

Sales

Essential Skills

Exceptional fitting/tailoring skills

Confident and eloguent communicator

Positive attitude

Outstanding relationship building skills

Brand Summary

With three Royal Warrants to our name and 250 years of trading, Gieves and Hawkes, at the prestigious address of
No.1 Savile Row, maintains its position at the heart of English tailoring. Both Thomas Hawkes and James Gieve were quintessential English gentleman who understood the needs of international travellers and explorers.  They dressed with style, dignity, confidence and charm. They were curators of the finest things in life, set high standards of artisan craftsmanship and quality. They were maverick and risk takers. Men who enjoyed life. Men who looked further then the shores of England. These values remain true to the heritage and quality of the brand’s ethos. Gieves & Hawkeshas counted every British Monarch since George III among an esteemed list of patrons. and is honoured to serve several other Royal households around the
world along with statesmen, business leaders, sports legends and global stars of stage and screen.

Overview of Role

 To offer an exceptional Made to Measure service, throughout the whole process, from the initial consultation to collection of the finished garment. Polite, prompt communication, accuracy and impeccable organisational skills are essential. You will be a true ambassador of the brand, and this will be demonstrated daily through your activities and relationships.  

Requirements

Previous experience in Made to Measure within Men’s Tailoring is vital

Previous experience managing a small team/department is ideal

Exceptional communicator both verbally and written

Confident sales style along with an in-depth knowledge of tailoring

Attention to detail and accuracy are key

Time management and organisation are crucial

Numerical

Competent with Word, Outlook and Excel

Additional languages would be ideal although not essential