Careers

Gieves & Hawkes are always looking to add passionate, talented individuals to our team and we value expertise that allows us to offer customers a unique experience.

Whether you are an expert in your chosen field or are looking to embark on a career in luxury fashion, we provide outstanding training, an excellent working environment and the opportunity to reach for your goals.

If you are interested in any of the vacancies listed below or want to work for Gieves & Hawkes, please email our HR Department with a covering letter and your CV. Full job descriptions are available on request.

No.1 Savile Row, London

Overview of Role: We have an amazing opportunity within our Flagship for a Part Time Sales Associates. To represent the best of British through delivering a high level of customer service and Clientele management in order to encourage repeat spend and brand loyalty. To act as an ambassador of the brand in line with business goals and achieve sales targets as outlined by your line manager, supporting the overall growth and profitability of the store.

Main Responsibilities

Sales

1. Support the store to achieve company budgets through the achievement of your KPI targets

2. Protect the company’s profit by selling stock accurately

3. Drive Sales in your assigned category through using the selling through report

Services

1. Welcome and acknowledge customers as they enter the store

2. Have excellent product knowledge, providing accurate information of the features and benefits to the customer

3. Determine the needs of the customer and deliver supportive advice

4. Maintain a high level of personal presentation in line with company dress code, as well as good personal hygiene and grooming standards

5. Strong interpersonal skills and the ability to adapt service requirements to the customer

Communication

1. Speak to staff and customers with courtesy and respect

2. Handle any complaints with a positive and proactive approach

3. Build productive trusting relations with colleagues and customers

Operations

1. Ensure the store is kept clean and tidy, ensuring it adheres to VM company standards at all times

2. Understand and execute company policies and procedures

3. Adhere to store scheduling, arrive to store ahead of shift, ready to start work at your rostered time

4. Ensuring all stock counts are completed regularly and you adhere to Health & Safety policy

KPIs

1. Personal Sales Targets

2. Department Targets

3. Customer Data Capture (CDC

4. Average Transaction Value (ATV)

5. Units per Transaction (UPT)

6. Customer Relationship Management (CRM or Clientele)

Please send your CV and accompanying cover letter explaining why you are the right person for us to careers@gievesandhawkes.com

An exciting opportunity has arisen at our Flagship Store at No.1 Savile Row for a Made-to-Measure Coordinator

Overview of Role: The Made-to-Measure Coordinator is required to deliver exceptional, prompt and professional communication, both verbal and written, whilst maintaining accurate records and managing the department’s daily operations within expected timeframes. This person is also to act as an ambassador of the Gieves and Hawkes brand at all times, helping the growth and success of the Made-to-Measure Department, and delivering support to the Made-to-Measure sales team at all times.
To act as an ambassador of the brand at all times and support in the growth and success of the Made to Measure Department and the No.1 Savile Row Store.

British Tradition and Style for nearly 250 Years

The history of Gieves & Hawkes is the story of two separate houses, both established in the 18th century. Gieves became a celebrated supplier of the British Royal Navy and Hawkes of the British Army, the two companies came together in 1974 to become known as Gieves & Hawkes. Their most famous customers, Admiral Lord Nelson and Field Marshal The Duke of Wellington, were the two most important commanders in British history. Furthermore both companies have supplied no less than ten generations of British Royalty, from King George III in 1809 up to the present day Queen Elizabeth II, her son the Prince of Wales and her grandsons, the Princes William and Harry.

Present Day

Gieves & Hawkes is the epitome of Men’s Tailoring, based at No.1 Savile Row, a global destination for Menswear. Our Clients have the unique opportunity to choose from our legendary bespoke tailoring, an exceptional Made-to-Measure service and our sophisticated Ready-to-Wear collection that features refined business suiting and stylish weekend wear.

Please send your CV and accompanying cover letter explaining why you are the right person for us to careers@gievesandhawkes.com

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Welcome To Gieves & Hawkes

Welcome To
Gieves & Hawkes

Careers